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Privacy notice


Website privacy notice

This website is operated by COBBLES. The privacy of our users is extremely important to us and therefore we encourage all users to read this page very carefully because it contains important information regarding:

  • who we are;

  • how and why we collect, store, use and share personal information;

  • your rights in relation to your personal information


Who we are

COBBLES ('we', 'us', 'our') collect, use and are responsible for storing certain personal information about you ('you', 'your', 'yours').

The personal information we collect and use

Personal information is information which you can be identified from (and does not include any anonymised forms of information).

1. Types of personal information

We may process the following types of personal information in relation to you:

Contact details such as: email addresses, postal addresses, telephone numbers: and; Secure bank details such as: full card details.

How your personal information is collected

This section describes how the above types of personal information are collected by us. Your personal information will be collected as follows:

  1. Personal information obtained from you directly

We will sometimes obtain information from you directly, including when you:

purchase a product, contact us using the 'contact us' email address; address; telephone.

  1. Changes to the way in which we collect your personal information

In the event that we need to obtain personal information in relation to you from any other source than those described above, we shall notify you of this.

How we use your personal information

1. General purposes

In general, your personal information will generally be processed for the following purposes:

to enter into a contract for the sale of goods to you, to manage our business and website, to provide marketing to you.

Lawful basis for processing of your personal information

We have described above the purposes for which we may process your personal information. These purposes will at all times be justified by UK data protection law.

1. General lawful bases

The lawful basis upon which we are able to process your personal data are:

  1. where we have your consent to use your data for a specific purpose:

  2. where it is necessary to enter into a legal contract with you or to perform obligations under a legal contract with you;

  3. where it is necessary to enable us to comply with a legal obligation;

  4. where it is necessary to ensure our own legitimate interests or the legitimate interests of a third party (provided that your own interests and rights do not override those interests). Wherever we rely upon this basis, details of the legitimate interests concerned shall be provided to you;

  5. where we need to protect your own vital interests (or the vital interests of another person); and/or

  6. where it is needed in the public interest (or where we are acting in our official functions), provided that the task or function has a clear basis in law.

In general, in order to meet the purposes, we have described above, we will process your personal information where we have your express consent on each occasion that the data is processed.

Sharing of your personal information

On any occasion where any of your personal information is shared with any third party, we shall only permit them to process such information for our required purposes, under our specific instruction, and not for their own purposes. We are required to enter into a formal legal agreement to enable such sharing to take place.

We do not anticipate that we will need to share your personal information with any third party. We will notify should this position change.

How long your personal information will be kept

Your personal information will only be kept for the period of time which is necessary for us to fulfil the above purposes.

Keeping your information secure

We will ensure the proper safety and security of your personal information and have measures in place to do so. We will also use technological and organisation measures to keep your information secure. These measures are as follows:

All data is stored on secure servers: Payment details are encrypted using SSL; PCI DSS compliant.

We have proper procedures in place to deal with any data security breach, which shall be reported and dealt with in accordance with data protection laws and regulations. You shall also be notified of any suspected data breach concerning your personal information.


Our website is not intended for children (anybody under the age of 18). We do not intend to collect data from children.

Your rights

Under the UK General Data Protection Regulation, you have a number of important rights free of charge. In summary, those include rights to:

  1. fair processing of information and transparency over how we use your use personal information:

  2. access to your personal information and to certain other supplementary information that this Privacy Statement is already designed to address;

  3. require us to correct any mistakes in your information which we hold:

  4. require the erasure of personal information concerning you in certain situations;

  5. receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit this information to a third party in certain situations;

  6. object at any time to processing of personal information concerning you for direct marketing:

  7. object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you;

  8. object in certain other situations to our continued processing of your personal information, or ask us to suspend the processing procedure in order for you confirm its assurance or our reasoning for processing it;

  9. object to processing our, your personal information where we are doing so in reliance upon a legitimate interest of our own or of a third party and where you wish to raise to an objection to this particular ground:

  10. otherwise restrict our processing of your personal information in certain circumstances;

  11. claim compensation for damages caused by our breach of any data protection laws; and/or

  12. in any circumstance where we rely upon your consent for processing personal information, you may withdraw this consent at any time.


For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner's Office (ICO) on your rights under the General Data Protection Regulations.

Changes to the privacy policy

This privacy policy was published on 25th August 2023 and last updated on 25th August 2023.

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